Last Updated: December 2024

Effective Date: December 9, 2024

1. Information We Collect

LearnShiftIndia Education Pvt. Ltd. collects the following information:

• Personal Information: Name, email, phone number, billing address
• Payment Information: Securely processed through Razorpay/PayU
• Usage Data: Course progress, quiz scores, time spent
• Device Information: IP address, browser type, device type
• Communication Data: WhatsApp opt-in consent, messages

2. How We Use Your Information

• Provide and manage course access
• Process payments and send receipts
• Send course updates and reminders
• Improve platform and user experience
• Comply with legal obligations
• Send promotional offers (with consent only)

3. WhatsApp Communication

We may send WhatsApp messages for:

• Order confirmations and course access
• Course reminders and updates
• Customer support responses
• Promotional offers (opt-in only)

Opt-out: Reply "STOP" or email support@learnshiftindia.online

4. Data Sharing

We do NOT sell your personal information. We may share data with:

• Payment processors (Razorpay, PayU, Stripe)
• Email service providers
• WhatsApp Business API (with consent)
• Legal authorities when required by law

5. Data Security

We implement SSL encryption, secure servers, and regular security audits. No transmission over the Internet is 100% secure.

6. Your Rights (GDPR Compliance)

• Access: Request a copy of your data
• Correction: Update incorrect information
• Deletion: Request account deletion
• Data Portability: Receive data in portable format
• Withdraw Consent: Opt-out of marketing

Contact: privacy@learnshiftindia.online

7. Cookies

We use cookies for essential functionality, analytics, and personalization. You can disable cookies in your browser.

8. Children's Privacy

Services are for users 13+ years. We don't knowingly collect data from children under 13.

9. Contact Us

LearnShiftIndia Education Pvt. Ltd.
Email: privacy@learnshiftindia.online
Phone: +91-98765-43210
Address: New Delhi, India

Last Updated: December 2024

1. Acceptance of Terms

By using LearnShiftIndia.online, you agree to these Terms of Service.

2. User Accounts

• Must be 13+ years old
• Provide accurate information
• Keep credentials secure
• Responsible for all account activities
• One account per user (no sharing)

3. Course Access

• Lifetime Access: Purchased courses remain accessible
• No Resale: Cannot resell or share content
• Personal Use: Downloadable materials for personal use only
• Intellectual Property: All content owned by LearnShiftIndia

4. Payment Terms

• Prices in Indian Rupees (INR) including taxes
• Secure payment via Razorpay/PayU/Stripe
• Accept UPI, Cards, Net Banking
• Prices subject to change

5. Refund Policy

• 7-day money-back guarantee
• No refunds after 30% course completion
• See full Refund Policy for details

6. User Conduct

You agree NOT to:

• Share account credentials
• Download or distribute content illegally
• Use platform for illegal purposes
• Harass instructors or students
• Attempt to hack the platform

7. Disclaimers

• No Job Guarantee: Courses don't guarantee employment
• Certificates: For skill demonstration only
• Technical Issues: Not liable for service interruptions

8. Limitation of Liability

LearnShiftIndia's liability limited to amount paid for course/subscription. Not liable for indirect damages.

9. Governing Law

These terms governed by laws of India. Disputes resolved in Delhi courts.

10. Contact

Email: legal@learnshiftindia.online
Phone: +91-98765-43210

Last Updated: December 2024

1. Course Refund Policy

7-Day Money-Back Guarantee

• Request refund within 7 days of purchase
• Must have completed less than 30% of course
• Refund to original payment method
• Processing time: 5-7 business days

2. No Refund Conditions

Refunds NOT granted if:

• More than 7 days since purchase
• Completed more than 30% of course
• Downloaded course materials/PDFs
• Purchased during promotional sale
• Violated Terms of Service

3. Subscription Cancellation

• Cancel anytime from account dashboard
• Cancellation effective at end of billing period
• No partial refunds for unused time
• Access continues until period ends

4. How to Request Refund

Email: refunds@learnshiftindia.online with:

• Order number
• Registered email
• Reason for refund

5. Partial Refunds

We may offer partial refunds in special circumstances at our discretion.

6. Technical Issues

If you experience technical problems preventing course access, contact support@learnshiftindia.online immediately. We'll resolve the issue or provide a full refund.

7. Contact

Email: refunds@learnshiftindia.online
Phone: +91-98765-43210
Response time: Within 24 hours

Last Updated: December 2024

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.

2. Types of Cookies We Use

Essential Cookies (Required)

• Login sessions and authentication
• Shopping cart functionality
• Security features

Analytics Cookies (Optional)

• Google Analytics for usage statistics
• Page views and navigation patterns
• Device and browser information

Preference Cookies (Optional)

• Language selection
• Theme preferences (dark/light mode)
• Video quality settings

Marketing Cookies (Optional)

• Ad personalization
• Conversion tracking
• Remarketing campaigns

3. Third-Party Cookies

We use cookies from:

• Google Analytics
• Payment gateways (Razorpay, PayU)
• Social media platforms

4. How to Control Cookies

You can control cookies through:

• Browser settings (disable/delete cookies)
• Our cookie consent banner
• Opt-out of analytics tracking

5. Impact of Disabling Cookies

Disabling cookies may affect:

• Login functionality
• Course progress tracking
• Personalized recommendations

6. Contact

Questions about cookies?
Email: privacy@learnshiftindia.online

Last Updated: December 2024

1. Digital Product Delivery

LearnShiftIndia offers ONLY digital products. No physical items are shipped.

2. Instant Delivery

• Online Courses: Instant access after payment
• PDFs/Ebooks: Download link sent via email
• Membership: Activated immediately
• Certificates: Available after course completion

3. Delivery Method

Upon successful payment, you'll receive:

• Email with course access link
• Login credentials (if new user)
• Download links for materials
• WhatsApp confirmation (if opted in)

4. Delivery Timeline

• Normal: Within 5 minutes of payment
• Peak Times: Up to 15 minutes
• Technical Issues: Up to 24 hours (rare)

5. Download Link Validity

• Download links valid for 30 days
• Unlimited downloads within validity period
• Contact support for expired links

6. Access Issues?

If you don't receive access within 15 minutes:

• Check spam/junk folder
• Verify payment was successful
• Contact support@learnshiftindia.online
• WhatsApp: +91-98765-43210

7. No Physical Shipments

We do NOT ship physical products. All materials are digital only.

8. Contact

Email: support@learnshiftindia.online
Phone: +91-98765-43210
Available: Mon-Sat, 9 AM - 6 PM IST

1. Secure Payment Processing

All payments are processed through secure, PCI-DSS compliant payment gateways:

• Razorpay: UPI, Cards, Net Banking, Wallets
• PayU: Credit/Debit Cards, EMI Options
• Stripe: International Cards

2. We Do NOT Store Card Details

Your payment information is processed directly by payment gateways. We never store your card numbers or CVV.

3. SSL Encryption

Our website uses 256-bit SSL encryption for all transactions. Look for the padlock icon in your browser.

4. Accepted Payment Methods

• UPI (Google Pay, PhonePe, Paytm)
• Credit & Debit Cards (Visa, Mastercard, RuPay)
• Net Banking (All major Indian banks)
• Digital Wallets (Paytm, Mobikwik)
• EMI Options (3, 6, 9 months)

5. Payment Confirmation

After successful payment, you'll receive:

• Payment confirmation email
• Invoice/Receipt
• Course access details
• WhatsApp confirmation (if opted in)

6. Failed Payments

If payment fails:

• Check your account balance
• Verify card limits
• Try a different payment method
• Contact your bank
• Reach our support: support@skillupmania.online

7. Contact

Payment issues? Contact us:
Email: payments@skillupmania.online
Phone: +91-98765-43210

General Questions

What is LearnShiftIndia?

LearnShiftIndia is India's leading online learning platform offering affordable courses in Hindi & English. We provide courses in technology, business, design, and more.

How much do courses cost?

Courses start from ₹299. We offer individual courses, bundles, and unlimited membership plans (₹499/month or ₹4,999/year).

Are courses in Hindi or English?

Most courses are available in both Hindi and English. Course language is clearly mentioned on each course page.

Enrollment & Access

How do I enroll in a course?

Browse courses → Click "Enroll Now" → Create account → Make payment → Instant access!

Do I get lifetime access?

Yes! Once you purchase a course, you have lifetime access including all future updates.

Can I access courses on mobile?

Yes! Our platform is fully mobile-friendly. Access courses on any device - phone, tablet, or computer.

Payments & Refunds

What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and Digital Wallets. EMI options available.

Is my payment secure?

Absolutely! We use SSL encryption and trusted payment gateways (Razorpay, PayU, Stripe). We never store your card details.

Can I get a refund?

Yes! We offer a 7-day money-back guarantee if you've completed less than 30% of the course. See our Refund Policy for details.

Certificates

Do I get a certificate?

Yes! You receive a certificate of completion after finishing the course and passing quizzes.

Are certificates recognized by employers?

Our certificates demonstrate skill proficiency. Many students have successfully used them in job applications.

Technical Support

I'm having trouble accessing my course. What should I do?

Contact our support team at support@learnshiftindia.online or WhatsApp +91-98765-43210. We respond within 24 hours.

Can I download course videos?

Course videos can be watched online. Downloadable materials (PDFs, resources) are available for most courses.

Still have questions?

Contact us:
📧 support@learnshiftindia.online
📞 +91-98765-43210
💬 WhatsApp available Mon-Sat, 9 AM - 6 PM IST